We usually process refunds at the end of the same week we received your product.
Your satisfaction is very important to us, please contact us at firstname.lastname@example.org and include a picture or two of the defect
Please do not return your product without consulting our customer care.
The movement of a quartz watch is powered by a battery; it is driven and regulated by a quartz crystal and an electronic oscillator..
The movement of a mechanical watch is driven by a spring, called the mainspring, which needs to be wound. This can either be done manually, using the crown, or, in the case of an automatic mechanical watch, by using the kinetic energy provided by the wearer’s movements. All current Max Finkel watches are Chronometer certified and comply with the standard set by the Swiss Official Chronometer Testing Institute (Contrôle Officiel Suisse des Chronomètres – COSC), which allows a maximum deviation of -4 to +6 seconds per day.
Simply use the quick release bar mechanism located on the reverse of both straps close to the watch lug connections. It is so simple you will be able to change the look of your watch in seconds without any tools required.
Yes, our watches are waterproof up to 10ATM or the equivalent or 100 metres underwater. However, to avoid damaging your leather strap we suggest you take your watch off before jumping in the shower (or in the ocean for that matter).
When you receive your watch, simply scan the QR code and put in your email and the CVV code on the face of the card and follow the information. If you intend to return the watch however, we request that you do not activate the registration. Due to The nature of block chain we cannot accept returns after they have been activated For more information regarding the digital certificate see (link within site to digital certificate page)