Refund policy

How much does shipping cost?
Shipping is free within the USA. For international orders, contact us at info@maxfinkelmoment.com.

How long will it take to get my order?
Due to the personal attention that we imbue within each watch, the current wait time is 6-8 weeks. A short time for a family heirloom.

Can I cancel my order before it was shipped?
Yes please email us at info@maxfinkelmoment.com

Can I change my order after it is completed?
Sure, just shoot us a message at info@maxfinkelmoment.com

How do I perform a return?
It is very easy, just shoot us a message at info@maxfinkelmoment.com and we will help you out.

When do I receive the money-back from my return?
We usually process refunds at the end of the same week we received your product.

My packaging or product is defective, what should I do?
Your satisfaction is very important to us, please contact us at info@maxfinkelmoment.com and include a picture or two of the defect

Please do not return your product without consulting our customer care.